InterviewPA — Technical Support

Last updated: January 2026

InterviewPA is an AI-powered personal interview assistant designed to help job candidates and HR recruiters generate resume insights, job fit analysis, and high-probability interview questions.

Contact Support

If you experience any issues while using the app, you can reach us via:

Email: shande.li@icloud.com

We aim to respond to all inquiries within 2–3 business days.

What We Support

• Resume upload & parsing issues
• Interview question generation problems
• Subscription & purchase issues
• Data storage & account-related questions

Supported File Types

• PDF resumes
• Image resumes (JPG / PNG)
• Plain text content

Troubleshooting

If a resume cannot be processed, please check:

• The file is clear and readable
• The format is supported
• The text is not encrypted or scanned unreadably
• You are connected to a stable network

If the issue continues, please contact support and attach:

• Device model & iOS version
• App version
• Problem description

Data & Privacy

All resume content is used only for analysis features and is not shared or sold to third parties. For more information, please refer to our Privacy Policy.

Refunds & Purchases

Purchases and subscriptions are managed through Apple App Store. Refund requests should be submitted via Apple Support where applicable.

Future Updates

InterviewPA is actively maintained and updated to improve interview preparation and recruiter efficiency.

If you have suggestions or feature requests, feel free to contact us.

Thank you for using InterviewPA.